We appreciate your business and trust in our products. Please read our refund policy carefully before making a purchase.

As our items are made to order and often perishable, we do not offer refunds or exchanges on any products purchased through our website. This policy applies to all orders, regardless of the circumstances.

However, we understand that there may be rare instances where a refund is warranted due to extenuating circumstances. In such cases, please contact our customer service team within 24 hours of receiving your order to discuss your situation.

Please note that any requests for refunds will be evaluated on a case-by-case basis, and we reserve the right to deny any refund requests that do not meet our criteria.

If you have any questions or concerns regarding our refund policy, please feel free to contact us atinquiries@jmjflowers.ca or 416-335-8686. We are here to assist you and ensure your shopping experience with us is satisfactory.

Thank you for your understanding and cooperation.